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User Tips

Tips to help you get the most out of our products.

User Tips

We understand that it can be challenging to learn how to use new software or applications. That’s why we’ve designed User Tips to help you get the most out of our products.

Our User Tips are simple and practical suggestions that can help you get started quickly and optimize your usage. Whether you’re new to using our software or an experienced user, our tips can help you discover new features and work more efficiently.

We invite you to explore our User Tips and discover how you can increase your usage, learn new features, and save more time. If you have any questions or suggestions, feel free to contact us. We’re always ready to help!

And don’t forget to watch our tutorials, for extra tips.

General Tips

  • Always keep the remote control close by or in your hand
  • Only use the remote control of the Smart Box.
  • Make sure there is enough light in the room where Smart Box is located.
  • Make sure to position the Smart Box at a height between 50-200cm. Ideal height between 60-180cm.
  • To connect to the internet with the QR code, it is important to hold the QR code stable and straight about 30 cm in front of the camera.
  • Check your internet signal at the top left of the general menu.
  • Make sure there is enough free space and that there are no extra people in range of the camera, for good registration of your movements
  • Watch the instructional videos before playing the games
  • Make sure you have an active account.

Game Tips

Helichopper

  • Make sure you stay on the same line as where you started for proper registration of movements.
  • Make a high jump.
  • Make sure you perform a full squat with your knees bent at least 90 degrees and actively move your upper body with it.

Shadowboxing

  • Make long and correct movements so that our 3D camera can register your movements properly. Make sure the punches are directed towards the camera. Not succeeding at first? Repeat the movement.
  • It's not about the power, but about the movement.

Penguini

  • Pay attention to your timing. Try the game once for the perfect timing of the jump and squat
  • Make a high jump to jump over obstacles.
  • Make sure you perform a full squat with your knees bent at least 90 degrees and include your upper body

Protect the Ball

  • Make sure you are in an active stance
  • Move quickly forward and sideways to create as much space for the ball as possible.

Fitness workout video's

  • Loading depends on internet speed
  • The first time, it takes some time to load all the videos. If no videos are available after 20 seconds, watch the next steps
  • Select what duration, intensity your work out has for the optimal result.

General users questions

Yes you can download it here:

Quick Start Guide PDF – 1.20 MB

About 1.5-2 meters from the Smart Box 

No, the user can measure the activity of one user during a workout 

  • The first time, it takes some time to load all the videos. If no videos are available after 20 seconds, watch the next steps.
  • Make sure your Smart Box is correctly connected to the internet
  • Long press and hold the power button on the remote control and select ‘restart’ – restart the Fittar app
  • Move out of view – take position outside the camera view – walk back to the position indicated on the screen
  • Long press and hold the power button on the remote control and select ‘restart’ – restart the Fittar app
  • Make sure there is enough light in the room where Smart Box is located.
  • Make sure you do a deep squat with your upper body actively moving with you.

Still have a question?

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Fittar

Fittar

Abe Lenstra boulevard 50-7,
8448 JB Heerenveen

Laan van Westenenk 4,
7336 AZ Apeldoorn

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